Below £150k
in annual card turnoverFor businesses that either take under £150k in annual card turnover or are new to card payments.
- Contract: 12 months (then rolling per month)
- Platform fee: From £10 monthly per location Access to our cloud-native payments platform
Above £150k
in annual card turnoverFor businesses that take over £1m in annual card turnover, contract length may be subject to discussions with your key contact.
- Contract: 12 months (then rolling per month)
Debit & Credit Transaction Rates
Charges for customers with a card turnover under £150k per year
These apply immediately to customers who sign the Dojo agreement for payment services on or after 26 March 2024.
Debit & Credit cards (per transaction)
 |
Visa | 1.4% + 5p |
 |
Maestro | 1.4% + 5p |
 |
Mastercard | 1.4% + 5p |
 |
American Express | Variable% + 5p |
 |
All other debit & credit cards | 1.4% + 5p |
 |
Card not present - debit & credit cards | 1.9% + 5p |
American Express
Due to the American Express transaction fee structure, we’ll need to know more about your business before we can give you a rate. Once you apply, we’ll be able to give you an indication of the rate during sign up.
Card not present payments
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.
Business cards
|
Visa | 1.99% + 5p |
|
Maestro | 1.99% + 5p |
|
Mastercard | 1.99% + 5p |
|
All other business cards | 1.99% + 5p |
|
Card not present - business cards | 2.49% + 5p |
Card not present payments
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.
Included as standard
From free next-day transfers to 7-day tech support, here’s everything you can expect when you join Dojo.
Sign-up process
Sign up today and you can be taking payments tomorrow.
- Speedy sign-up process
All we need is a few details about your business. Once you get your machine, you're set up & ready to take payments in less than 5 minutes.
- Current contract buyout
We’ll pay your exit fees with your current provider up to £3,000*.
- Easy PCI compliance
Become PCI compliant in minutes – all it takes is a couple of documents & a few quick steps, all done on the app.*
*Note that, dependent upon your transaction volumes, you may need to perform additional steps as part of your PCI compliance. Please contact your Payments Consultant or Account Manager if you would like to discuss or require further information.
- Next working-day terminal delivery
We securely ship your card machine using next working-day delivery.
Customer support
We’re on hand with expert advice and account support whenever you need it.
- 7-day tech support, 8am – 11pm
- UK-based support team
- Remote assistance
If you need immediate card machine support, we can log in remotely to fix it.
- 24-hour card machine replacement
If we can’t fix your machine remotely, we’ll send you a new one the next working day.
- Online help centre
Enjoy instant access to guides and videos, plus tips and tools to make the most of your account.
Virtual queues & bookings
Start with a one-month free trial and take your lines online, manage your restaurant reservations, or get more hungry diners to your tables.
Restaurants & bars
- Setup fee
- £80
- Monthly rolling contract
- £99
Retail, transport & events
- Setup fee
- £80
- Monthly rolling contract
- £149 + 4p per SMS
With another card provider?
We can cover some of your exit fees.
Make the switch to us and we could pay your current provider’s exit fees up to £3,000.*
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