Below €150k

in annual card turnover

For businesses that either take under €150k in annual card turnover or are new to card payments.

  • Contract: 6 months (then rolling pm)
1.4%
+ 5c
The secure transaction fee helps you become compliant in minutes, protects customer data & fights fraud 24/7.
Credit & debit rate
20
pm
Monthly terminal fee

Above €150k

in annual card turnover

We can offer you a customised plan if your business takes over €150k in annual card turnover.

  • Contract: Monthly rolling
Custom
Credit & debit rate and monthly terminal fee

Pricing details

Charges that apply to all customers

Secure transaction fee* (per transaction) €0.05

The Secure transaction fee covers the enhanced protection we offer your business. It helps bolster payment security with added safety measures every time you process a transaction. Our best-in-class fraud detection algorithm reduces fraud losses by an average of 45%. Point-to-point encryption for in-person payments provides significantly reduced financial exposure from a data breach. Plus, reporting your PCI compliance takes minutes.

Minimum monthly payment charge €24.95

We’ll only charge you this if the total of your transaction fees during the month is under €24.95. The minimum monthly payment charge applies even if you don’t take any card payments throughout the month.

Refund fee €0.50

Debit & Credit cards (per transaction)

Charges for customers with a card turnover under €150k per year

Visa 1.4% + 5c
Maestro 1.4% + 5c
Mastercard 1.4% + 5c
All other debit & credit cards 1.4% + 5c
Card not present - debit & credit cards 1.9% + 5c

Card not present payments 
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.

Business cards

Visa 1.99% + 5c
Maestro 1.99% + 5c
Mastercard 1.99% + 5c
All other business cards 1.99% + 5c
Card not present - business cards 2.49% + 5c

Card not present payments 
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.

Included as standard

From next-day transfers to 7-day tech support, here’s everything you can expect when you join Dojo.

Sign-up process

Sign up today and you can be taking payments tomorrow.

  • Speedy sign-up process 

    All we need is a few details about your business. Once you get your machine, you're set up & ready to take payments in less than 5 minutes.

  • Current contract buyout 

    We’ll pay your exit fees with your current provider up to €3,000.

  • PCI compliance reporting

    Become PCI compliant in minutes – all it takes is a couple of documents & a few quick steps, all done on the app.

     
  • Next working-day terminal shipping 

    We securely ship your card machine using next working-day delivery.

Card payments

Enjoy superfast payments[1] and next-day transfers as standard.

  • Next-day transfers[2] 

    Get your takings from 10am the next day. With us only, even on weekends and bank holidays.

  • Next-gen card machine 

    Enjoy free mobile connectivity & 10-hour battery life.

  • Mobile connectivity 

    The Dojo Go comes with 4G connectivity, so if your Wi-Fi goes down, you can still take payments using a mobile signal.

  • Point-to-point encryption 

    It’s one of the most secure standards. So your customers’ card data is always protected – and so is your income.

  • Instant fraud detection 

    Dojo identifies fraudulent transactions at the point of sale. It takes us less than 30 milliseconds to flag & block.

  • Monitor transactions in the app 

    From transaction breakdowns to instant notifications whenever you get paid, access it all in real time on the app.

Customer support

We’re on hand with expert advice and account support whenever you need it.

  • 7-day tech support, 8am – 11pm
  • UK-based support team
  • Remote assistance 

    If you need immediate card machine support, we can log in remotely to fix it.

  • 24-hour card machine replacement 

    If we can’t fix your machine remotely, we’ll send you a new one the next working day.

  • Online help centre 

    Enjoy instant access to guides and videos, plus tips and tools to make the most of your account.

€0.05
Secure transaction fee

This fee is charged per transaction and covers the enhanced protection we offer. Our best-in-class fraud detection algorithm reduces fraud losses by an average of 45%. Point-to-point encryption provides reduced financial exposure from a data breach. Plus, PCI compliance takes minutes.

With another card provider?
We can cover some of your exit fees.

Make the switch to us and we could pay your current provider’s exit fees up to €3,000.*

Get started

*Subject to your annual card turnover. See our Help Centre for more info.

[1] Dojo Go is faster than comparable card machines, based on research by Paymentsense Limited in the UK in Q1 2023.
[2] We transfer your previous day’s takings to your bank account from 10am. The time it takes to reach your account will depend on your bank and how they process transfers. If your bank handles transfers 7 days a week, you should get your money the same day – even at weekends and bank holidays. If your bank handles transfers 5 days a week (Monday to Friday) then you should get your money the next working day – excluding weekends and bank holidays.

FAQs