You can find the full terms and conditions for Dojo payment services customers below. You should read these documents carefully.
This document defines all the fees and charges relating to your use of the Dojo payment services. You should use this to help understand your agreement with us and your monthly invoice.
Fees schedule V1.6 – this fees schedule will apply immediately to customers who sign the Dojo agreement for payment services on or after 26 March 2024.
Fees schedule V1.5 – this fees schedule will apply immediately to customers who sign the Dojo agreement for payment services before 26 March 2024.
Interchange and scheme fee guide
This document outlines the costs Paymentsense / Dojo incur in processing your card payments. It’s a regulatory requirement to provide this to our customers. None of these fees are directly charged to our customers, they are blended into the transaction charges explained on the customer agreement and in the fees schedule.
This explains our recommended usage of the Dojo payment services. As per our terms and conditions for payment services, customers should use our card machines and other services in line with the operating guide for payment services.
This document applies to customers who choose to accept American Express, and outlines their terms and conditions. Please read these carefully if you're going to accept American Express card payments.
This guide explains how to get started with mobile ordering with OrderIt. It covers everything from login to order management.
This document outlines the PAX products that are in conformity with the relevant EU legislation.
This document outlines the PAX products that are in conformity with the relevant UK legislation.
This document outlines our Direct Debit Guarantee.