Below £150k

in annual card turnover

For businesses that either take under £150k in annual card turnover or are new to card payments.

  • Contract: 12 months with 1 month trial (then rolling per month)
  • Platform fee:  £10 monthly per location
    Access to our cloud-native payments platform
  • Credit rate:  1.2% + 5p
0.75%
+ 5p
The secure transaction fee helps you become PCI compliant in minutes, protects customer data & fights fraud 24/7.
Debit rate
£
20
pm
Monthly terminal fee

Above £150k

in annual card turnover

For businesses that take over £1m in annual card turnover, contract length may be subject to discussions with your key contact.

  • Contract: 12 months (then rolling per month)
Custom
Credit & debit rates, monthly platform fee, and a monthly terminal fee.

Debit & Credit Transaction Rates

Charges for customers with a card turnover under £150k per year

These apply immediately to customers who sign the Dojo agreement for payment services on or after 26 March 2024.

Debit cards (per transaction)

Visa 0.75% + 5p
Maestro 0.75% + 5p
Mastercard 0.75% + 5p
All other debit cards 0.75% + 5p
Card not present - debit cards 0.75% + 5p

Credit cards (per transaction)

Visa 1.2% + 5p
Maestro 1.2% + 5p
Mastercard 1.2% + 5p
American Express Variable% + 5p
All other credit cards 1.2% + 5p
Card not present - credit cards 1.2% + 5p

American Express 
Due to the American Express transaction fee structure, we’ll need to know more about your business before we can give you a rate. Once you apply, we’ll be able to give you an indication of the rate during sign up.

Card not present payments 
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.

Business cards

Visa 1.99% + 5p
Maestro 1.99% + 5p
Mastercard 1.99% + 5p
All other business cards 1.99% + 5p
Card not present - business cards 2.49% + 5p

Card not present payments 
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.

Included as standard

From free next-day transfers to 7-day tech support, here’s everything you can expect when you join Dojo.

Sign-up process

Sign up today and you can be taking payments tomorrow.

  • Speedy sign-up process 

    All we need is a few details about your business. Once you get your machine, you're set up & ready to take payments in less than 5 minutes.

  • Current contract buyout 

    We’ll pay your exit fees with your current provider up to £3,000*.

  • Easy PCI compliance 

    Become PCI compliant in minutes – all it takes is a couple of documents & a few quick steps, all done on the app.*

    *Note that, dependent upon your transaction volumes, you may need to perform additional steps as part of your PCI compliance. Please contact your Payments Consultant or Account Manager if you would like to discuss or require further information.

  • Next working-day terminal delivery 

    We securely ship your card machine using next working-day delivery.

Customer support

We’re on hand with expert advice and account support whenever you need it.

  • 7-day tech support, 8am – 11pm
  • UK-based support team
  • Remote assistance 

    If you need immediate card machine support, we can log in remotely to fix it.

  • 24-hour card machine replacement 

    If we can’t fix your machine remotely, we’ll send you a new one the next working day.

  • Online help centre 

    Enjoy instant access to guides and videos, plus tips and tools to make the most of your account.

Virtual queues & bookings

Start with a one-month free trial and take your lines online, manage your restaurant reservations, or get more hungry diners to your tables.

Restaurants & bars

Setup fee
£80
12-month contract
£99
Per month

Retail, transport & events

Setup fee
£80
12-month contract
£149
Per month
+ 4p per SMS

With another card provider?
We can cover some of your exit fees.

Make the switch to us and we could pay your current provider’s exit fees up to £3,000.*

Get started

FAQs

* Subject to your annual card turnover. See FAQs for more information.