Under £150k

in annual card turnover

1.3%

Credit & debit card rate
Terminal £20/mth

Over £150k

in annual card turnover

Bespoke

Credit & debit card rate
Terminal £15/mth

Transaction fees

Debit & Credit cards

Transaction fee per payment method

Visa 1.3% + 3p
Maestro 1.3% + 3p
Mastercard 1.3% + 3p
American Express Variable% + 3p
All other debit & credit cards 1.3% + 3p
Card not present - debit & credit cards 1.8% + 3p

American Express transaction fee 
Due to the American Express transaction fee structure, we’ll need to know more about your business before we can give you a rate. Once you apply, we’ll be able to give you an indication of the rate during sign up.

Card not present payments 
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.

Business cards

Same fee for all business card payment methods

Visa 1.8% + 3p
Maestro 1.8% + 3p
Mastercard 1.8% + 3p
All other business cards 1.8% + 3p
Card not present - business cards 2.3% + 3p

Card not present payments 
Card not present are payments taken when the cardholder isn’t physically present to pay directly on the card machine. This can be paying over the phone or online.

Other charges

Minimum monthly payment charge £24.95

What's a minimum monthly payment charge? 
We’ll only charge you this if the total of your transaction fees during the month is under £24.95. The minimum monthly payment charge applies even if you don’t take any card payments throughout the month.

Auth fees (per transaction) £0.03

What’s an authorisation (auth) fee?
This is the fixed fee charged every time an authorisation request is made from the issuing bank. This happens each time you attempt a transaction.

Refund fee £0.50

What’s included

From free next-day transfers to 7-day tech support, here’s everything you can expect when you join Dojo.

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Boarding

Sign up today and you can be taking payments tomorrow.

  • Speedy sign-up process
  • Current contract buyout 

    We’ll pay your exit fees with your current provider up to £3,000.

  • Easy PCI compliance
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Card payments

Process payments 80% faster with the Dojo Go card machine.

  • Next-day transfers 

    Get your takings from 10am the next day. With us only, it’s free even on weekends and bank holidays.

  • Next-gen terminal

    Faster payments, mobile connectivity & 10-hour battery life.

  • Mobile connectivity
  • Point-to-point encryption 

    It’s one of the most secure standards. So your customers’ card data is always protected – and so is your income.

  • Fraud monitoring
  • Dojo app
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Customer support

We’re on hand with expert advice and account support whenever you need it.

  • 7-day tech support, 8am - 11pm
  • UK-based support team
  • Online help centre
  • Remote assistance

    If you need immediate card machine support, we can log in remotely to fix it.

  • 24-hour replacement 

    If we can’t fix your machine remotely, we’ll send you a new one the next working day.

Switch to us today.
We’ll even pay your exit fees.

Make the switch to us and we could pay your current provider’s exit fees up to £3,000.

Get started

Here are some questions that customers like you have asked us.

The length of your contract depends on your monthly turnover. We offer a monthly rolling contract for businesses earning £150,000+ per year. For businesses earning under £150,000 per year, our contracts are 6 months and then flip to monthly rolling. Switch to us from another provider and we could pay your cancellation fees up to £3,000.

If you choose to switch to us, we'll pay up to £3,000 towards your cancellation fees with your current provider.

Unfortunately, we don’t currently accept applications from charities or trusts. Our team is working hard to make this possible in the future.

We can be as flexible as you need us to. If you join us while your annual turnover is less than £150k and then your average turnover increases later on (or vice versa), we’ll give you a call to discuss your package – and amend as needed. 

Our team is currently working hard on delivering Dojo online checkout to you – so that you can accept payments online with ease. Watch this space and you can be amongst the first to hear when we launch it.

Yes, you can. If you are a club or a society, simply select the 'social enterprise' option when you sign up to join Dojo.