1. About us

We are Paymentsense Limited. Dojo is a trading name of Paymentsense Limited.

Our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG and our company number is 06730690.

We are authorised and regulated by the Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment services.

We are registered with the Information Commissioner's Office (ICO), the data protection regulator in the UK, to use personal data and our registration number is Z1683152.

We are committed to protecting and respecting your privacy.

2. Getting in touch with us

If you have any questions about this Cookie Policy, please contact us at dataprotection@dojo.tech or by phone on 0800 103 2959.

You have the right to make a complaint to the ICO (www.ico.org.uk).  We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance at dataprotection@dojo.tech or by phone on 0800 103 2959.

3. What are cookies and similar technologies?

When you visit websites, they often place small data files called cookies on your device. These cookies help websites function properly, show you relevant ads, and allow the team to understand how visitors interact with their site. This helps make the website better for everyone.

Most cookies are third-party, meaning they belong to a company or website other than Dojo. However, some of these cookies are ours.

You have control over any cookie category that isn't labelled as ‘strictly necessary’. You can disable them at any time.

Below, we outline the purposes for which our website uses cookies, along with their owners.

Strictly necessary cookies:

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website such as your account profile.

Analytics cookies:

Analytics cookies monitor your journey on our website. They track which pages you visit, your origin, and the time spent. These cookies aggregate data to enhance our site, making sure users navigate smoothly. By using them, we can refine our website's functionality, so we can provide a better service to you.

Functional cookies:

Functional cookies adapt your experience on the websites. Currently, we don't use any. If we decide to introduce such cookies in the future, we'll list them here.

Advertising cookies:

Advertising cookies help us measure and fine-tune the ads you encounter. They help us understand your preferences, ensuring the ads you see resonate with your interests. Without them, you might start seeing less relevant ads. These cookies may be set by us and our advertising partners.

The information collected by cookies (such as an IP address or other identifier) could be personal data, either in isolation or where combined with other datasets. To the extent that any personal information is collected through our use of cookies, our Privacy Policy will apply to our processing of that personal information.


4. Which vendors do we use?

Strictly necessary

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Vendor Purpose Specific cookies
Dojo.tech These cookies are required for the correct operation of our website; for example, they prevent content you've closed from being shown again.
Zendesk Let you view and find answers to your questions in our Zendesk help centre.

More details

Osano Enable you to opt in or out of optional cookies. The cookies help us block unwanted third-party scripts and remember your choices, so you don't have to reset them every visit.

More details

Google Remember your cookie preferences, and ensure that requests during a browsing session are genuinely initiated by you, preventing potential interventions from other sites.

More details

Rudderstack Enable us to understand the functionality and identify any technical issues on our website, so we can reliably provide our services.

More details

VWO Enable us to test a new website variation and identify any technical issues on our website before a full roll-out.

More details

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Vimeo Allow you to view Vimeo videos on our website.

More details

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Vendor Purpose Specific cookies
Hotjar Enable us to collect data on how you interact with the website: navigate, what you click on, how you scroll, etc.

More details

Logrocket Allow us to monitor the website performance and issues. Record sessions to track UI issues, assist in debugging them, and enhance the overall user experience.

More details

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Google Analytics Enable us to track your website activity. These cookies identify visitors, gather session info, record clicks and scrolls, and remember preferences, handle cross-device and site tracking. All without directly identifying you.

More details

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Vendor Purpose Specific cookies
Google Enable our Google ads. These cookies build a profile from your interests to show you personalised and relevant ads, link ads to results, and help us track audience size. These cookies remember encrypted Google account details, showing you relevant ads, signed in or out.

More details

Facebook Enable our Facebook ads. These cookies help us show you ads, measure ad campaign results, and sync ads across your devices. These cookies also allow you to opt out of seeing ads from Meta based on your activity on third-party websites.

More details

LinkedIn Enable our Linkedin ads. These cookies track your actions, like form submissions, from our Linkedin ads, and aid in retargeting. With these cookies, Linkedin fine-tunes ad viewership, improving our campaign results and simplifying reporting.

More details

Twitter Enable our Twitter ads. These cookies help us show you ads, measure ad campaign results, and sync ads across your devices.

More details

Microsoft Bing Ads Enable our Bing ads. These cookies help us show you ads, measure ad campaign results, and sync ads across your devices.

More details


5. How do I make my cookie preferences?

You have control over any category that isn't 'strictly necessary'. Edit your preferences anytime on the website using our Cookie Banner, or by following the 'Cookie Preferences' link at the footer of our website. Your choice will be saved via a 'strictly necessary' cookie deployed by Osano.

If you decide to opt out of a category of cookies you have previously opted in to, then those cookies which were previously dropped will still be on your device. You can remove these at any time by clearing your cookies through your web browser.

6. How long do cookies stay stored on my device for?

The duration for which cookies are stored on your device varies depending on the cookie. Most cookies last either for the duration of the session or up to two years. If you would like to know more about our cookie durations, contact dataprotection@dojo.tech.