At Dojo, we’ve made it our mission to put our customers first and build our business based on your insights. And we don’t just talk the talk, here’s how we do it…
We’re always listening
Every month, we collect over 2500 pieces of feedback from business owners like you. Whether that’s through our Dojo Insiders, surveys and panels or just your comments when you call our Customer Service team. It’s your insights throughout your Dojo experience that power everything we do.
Become a Dojo Insider
Our Dojo Insiders are customers just like you, who have signed up to help us take Dojo to the next level. With their regular participation in pilots, surveys and focus groups we’re always working together to create products and services that business owners actually need. Plus, they get exclusive early access to exciting new products and features.
How to sign up
Imagine how much more we can improve Dojo products and services with input from business owners like you. With your insight and experience, we can develop the tech that helps you make smarter decisions faster and create products and services that enrich every single customer interaction.
We’d love for you to be part of the conversation, to become a Dojo Insider just fill in this quick form!Sign me up
Here’s what you asked for:
1. Enjoy instant insights
Our customers told us that they wanted to be able to monitor their business at a glance. We’ve improved our Dojo app with real-time transaction information, custom filters and much more. Now business owners can see exactly what’s happening, anywhere, anytime. Find out how.
2. Get paid, fast
You told us that receiving your card takings at 7 pm the next working day was too late, so we’ve made some changes. Now you’ll receive your card takings from 10 am every day. So no more waiting for what's yours.
3. Take faster payments
Speed is essential for any card machine because you don’t want to keep your customers hanging around. We’ve worked on our transaction speeds, which means it only takes an average 1.7 seconds to process a payment - that’s 80% faster than other providers!*
* Take payments 80% faster than the industry average. Market research, conducted by Paymentsense in 2021.